Privacy Policy

Last updated: 08/12/2025

1. Introduction

Clickeat (hereinafter "we" or "the Site") respects your privacy and is committed to protecting the personal data you provide. This privacy policy explains what data we collect, how we use it, and your rights as a user.

2. Data Collected

We collect the following data:

• Personal information: first name, last name, email address, phone number.
• Order information: ordered products, history, preferences.
• Payment data: via Stripe, solely for the transaction.
• Browsing data and cookies: to improve your experience and analyze traffic.

3. Use of Data

The collected data is used to:

• Manage your orders and payments.
• Improve the operation and services of the Site.
• Send marketing communications only if you have consented.
• Comply with legal obligations.

4. Sharing of Data

We may share your data with:

• Partner establishments for preparation and pickup of orders.
• Stripe for secure payment processing.
• Competent authorities if required by law.

5. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

6. Retention Period

Data is retained as long as necessary for managing your account, orders, and legal obligations. Cookies are retained according to the Cookie Policy.

7. Your Rights

Under GDPR, you have the following rights:

• Access your data.
• Rectify inaccurate data.
• Request deletion of your data.
• Object to processing.
• Data portability.

You can exercise these rights by contacting info@click-eat.be.

8. Cookies

For more information on the use of cookies, please refer to our Cookie Policy.

9. Contact

For any questions regarding this privacy policy, you can contact us at:
info@click-eat.be